Self-service
Cancel an order.
You can cancel any order that has not shipped yet. Fill in the form and we will confirm by email within one business day.
How cancellations work
- If your order has not shipped, we cancel it and you are not charged, or we refund the full amount to your original payment method.
- Orders usually ship within 1 to 2 business days, so send your request as soon as you can.
- If your order has already shipped, you can still return it within 30 days from the day you receive it. See the return policy or use the refund request form.
- We do not sell subscriptions, so there is nothing recurring to cancel. Every order is a one-time charge.
Prefer email? Write to [email protected] with your name and order number.